Discipline.io

Welcome! You can raise a request for Discipline.io using the options provided.

What can we help you with?

Submit a request or incident

Required fields are marked with an asterisk

{"xsrfToken":"379665ff2685677e5ca6a6c664b0b5b2902e94eb_lout","branding":{"id":"1","key":"di","name":"Discipline.io","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3536de","headerLinkHoverBGColor":"#3536de","headerBadgeColor":"#3536de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"topBarColor":"#0074e0","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"1","key":"di","projectId":10000,"serviceDeskId":1,"name":"Discipline.io","description":"Welcome! You can raise a request for Discipline.io using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"10003","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"Have a question? Submit it here.","icon":10320,"iconUrl":"https://discipline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[1],"key":""},{"id":"10002","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"Submit a request or report a problem.","icon":10306,"iconUrl":"https://discipline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10002,10003]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTc0OTgxZC1kNzIzLTQxMDAtYmU4OC1jYjcwMWNkYjhjY2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIwNzM4NTIsIm5iZiI6MTc1MjA3MjY1Mn0.cKPK_rjxQ1TSMsB3Pj1jKd8gSo3Gc7_WyGqpJbEOdqc","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"aa74981d-d723-4100-be88-cb701cdb8ccd","tokenDurationInMins":20}},"reqCreate":{"id":10002,"projectId":10000,"issueType":{"id":"10002","name":"Submit a request or incident"},"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"Submit a request or report a problem.","instructions":"","icon":10306,"iconUrl":"https://discipline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/10002","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/10002","calendarParams":{"firstDay":0,"date":"2025-07-09T09:50:52-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYTc0OTgxZC1kNzIzLTQxMDAtYmU4OC1jYjcwMWNkYjhjY2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTIwNzM4NTIsIm5iZiI6MTc1MjA3MjY1Mn0.cKPK_rjxQ1TSMsB3Pj1jKd8gSo3Gc7_WyGqpJbEOdqc","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"aa74981d-d723-4100-be88-cb701cdb8ccd","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=discipline","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"379665ff2685677e5ca6a6c664b0b5b2902e94eb_lout","baseUrl":"https://discipline.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://discipline.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"aa74981d-d723-4100-be88-cb701cdb8ccd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"de6d3799331348bfbc2b2f13f37354d8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}